Iconify is a hybrid business transformation and branding creative agency because building a resonant brand is a multifaceted process. Iconify Consulting help clients create and recover brand resonance through brand strategy and transformation. We provide assistance in optimising the business processes that deliver your offering and the technology that powers your business and its operations. Finally and critically, we help to manage the training and enhancement of the skills of the people and processes side of change.
Developing innovative technology and bespoke business tools, we know we need to ready your organisation to use the new system and take full advantage of its benefits from day one, and so we implement innovative Target Operating Models that are aligned with the business strategy, as well brand purpose, values and identity.
Customer Experience and Engagement
We believe that CX is the ultimate driver of brand power and sustainability and that the quality, resilience and responsiveness of your operations determine how great your CX can be. We believe that your staff are your closest customers and that whatever you can do to empower them to do their work better and the best for your business is a priority, and that’s why your operations matter. We believe we are unique in looking at your brand and business holistically and we do not stop at what is skin deep. We have seen transformation programmes that never refer to or consider the brand’s purpose, values and ideals and we decided to find a transformation process that bakes that all in.
Connect with Iconify Consulting to discuss your aspirations, your plans and challenges. We will put together a roadmap to build the capability, a positioning strategy to drive your communications or help you identify weaknesses in your current or proposed business model and we will do that, all with your brand’s health in mind. Getting these critical things right, and taking a long term view, iconifies your brand.
We provide innovation consulting and guide leaders through Digital Transformation , key in the digital era to take a business to the top and keep it there, but there is a lot to think about. We want to help clients understand how best to improve existing technology platforms to enhance processes and reach out to customers at every stage in the buying and consumption process.