Build Your Brand Equity through Integrated Brand and Web Services

Imbue your business with everything it needs to build your brand equity and power with a consistent brand and web presence. Creating a responsive website that is branded is more than just about logos, it’s about the look and feel and messaging. Ideally, it should also be responsive and performant.

An integrated brand starts with a strong purpose, aligned with your principles and business strategy in ways that position your business and brand experience uniquely in the mind of your customer. It doesn’t end with building a brand asset or creating a website.

But, by designing a strong brand and developing a credible and robust web presence, through your responsive website design and messaging, we help you build a brand reputation to be proud of. Click on the links below to get more information or call now to discuss on +44(0)20 8191 9008 or contact us now to arrange a consultation and join the new generation of brand stalwarts.

Brand Strategy

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Brand Development

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Brand Communications

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Brand Risk Management

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Build your Website and Online Presence

Turn your ideas and dreams into a powerful design and compelling reality. This helps build your business, online presence and brand equity.

Using a change agency to create your website has many inbuilt advantages, not least deep technical and software development experience, paired with project and risk management skills. When it comes to creating your website, this gives us the ability to look beyond the facade and into challenges and opportunities to promote not just your web presence but other aspects of your business. For Web Design and Development, we start with structure, ensure we deliver a responsive website that’s good for mobile and designed to be high converting.

It’s worthwhile to invest in the website’s functionality, high performance and optimisation right from the outset. To design and create a powerful website in these turbulent times requires a focus on impact as well as looks.

To create your professional website, we can customise or go fully bespoke, To keep your business looking and being professional, we will provide ongoing support and troubleshooting for your website, ensure that security is established and safeguarded and take care of your updates. We recommend and can help you to implement peace of mind hosting for your valuable web collateral. With our strong technical and integration capabilities, we can provide handholding with other digital initiatives, integration with your CRM or ERP and other proprietary software.

What is ‘Brand’?

‘Brand’ is about love and loyalty, passion and principles, positioning and purpose, people and process. It’s about all of the values running through what you do, why you do it and what it means or should mean something to your tribe of customers.

Most importantly and much overlooked, is how it all translates to how you do what you do and contributes to your brand reputation.

There is no underestimating the true power of a brand as this article explains, whether you are engaged in responsive website design or development or undertaken operational change.

‘Brand’ is the synthesis of everything your consumer believes and feels about your business, your offering and why you exist and it’s why they gravitate to you, engage and transact with you and keep doing so. It’s everything to do with the brand position they accord you in their minds. Brand experience, for the customer, defines the brand because ‘brand’ is an emotional construct that savvy businesses can influence.

To start and stay sustainable, your purpose, values and identity which we uncover layer by layer, are key. We help you drill into this using our Inside Out Brand Strategy Method.

How we can help build your brand

Iconify combine creative brand consulting and design with innovative business advisory and implementation to help clients build resonant and responsive brands fit for the ever-changing competitive and technologically dynamic modern business landscape.

We help:

  • develop a brand strategy, brand development and focus on enhancing the brand experience and optimising engagement.
  • leaders discover and define the purpose required to be a resonant brand, with naming and creating straplines or taglines,
  • idea generation for marketing and brand communications,  industry and competitor research and the attendant data analytics, positioning and strategy, design, internal engagement and operating model redesign, digital and social media campaigns and brand risk management.
  • consider how to improve your customer journey and raise the likelihood of a favourable brand experience and to anticipate possible areas of risk to your brand reputation and optimise readiness to deal with adverse events, always with an eye to sustaining brand equity.

The engagements, pleasure and other benefits your customers derive from interaction with your brand constitute Brand Experience

High Performance Websites - Audit, Architecture, Capability

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Website Design and Development - Customised or Bespoke

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Digital Presence and Promotion plus Digital Transformation

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Technical Integrations and Software Development

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Building Your Brand Equity

Brand equity is the value of your brand to your company. Keller describes a process for building your brand equity that creates the ideal conditions for increasing the value of what your business does through the perception of your customers. We believe you can do this through blended branding and things like strategic responsive website design.

Beyond Features

Beyond the features of your service or product, your brand is built and held and sustained in the minds of your customer. It is constituted of all feelings and ideas and perceptions born of engagement, exposure and experiences that a consumer has with your brand.

Brand equity can’t exist outside of customers because they must be persuaded to buy into your brand. Which means you must target the right customers. Powerful brand equity is a gift that can net your business recognition, the benefit of the doubt and scribing of authority, goodwill and intentions just based on perception and the consistent brand experience you offer to your customers.

The key to building your brand equity lies in building awareness, communicating your brand’s reasons for existing and purpose to actively influence or change your customer’s perception of your company and maintain a deep and personal bond with customers.

Quality products and services matter – the features matter but they are not the most important thing – delivery and engagement count far more because decisions are made mostly based on emotion. 

Brand Reputation

Which came first – brand reputation or brand perception? Did brand reputation give rise to a certain brand perception or did brand perception make people act in ways with relation to the brand that gave it a certain reputation?
One thing is certain, to control reputation, we must control brand perception, from the get-go.
Because in the age of social media which has changed the game, one ill-judged tweet can do a lot of heavy lifting in trashing hard-won reputation and even brand equity. Control for reputation now rests with stakeholders to a degree it didn’t in the past. Still, a focus and consistent reference to the building blocks of brand strategy, particularly around brand purpose, can stave off many of these pitfalls. This is dependent upon a crucial brand dimension – people – your internal customers and how they have internalised your purpose and their role in it. Not only does brand experience rely on it, but increasingly, brand reputation, as your staff will speak as much for you and about you as your customers and could have a greater impact at critical moments.

Keep your business improving

With a focus on brand. Let’s change the game.


Brand strategy should be central to business strategy

You’ve successfully built the brand and a tribe around your offering who are incredible advocates generating referrals, word of mouth and enviable online buzz. You’ve built an asset. If in order to protect your business and give it the best long term chances of survival and competition, you decide to undertake significant business change, would your brand strategy not play a part in the business strategy? Yet, everyday, businesses make this critical mistake of not putting it at the centre of their endeavours. We can help you to do this.

Brand reputation strategy stems from protecting the brand and incorporating it into the business strategy

Web and Online Strategy

Web and online strategy can help you build visibility, authority and of course build brand equity. The design and build of a website go beyond a critical digital presence and done well, can help you better engage with your core customers and use to great effect the messaging derived from the brand strategy process.

EVERYTHING END TO END
Bringing Life to your Brand

What is Brand Purpose and Why Does it Matter?

Let’s look at Why Brand Purpose Matters, first.

Brand purpose matters because it connects with your customers on an emotional level, the level at which engagement, purchase and attachment decisions happen. Now, we all know, customers today are savvier, more politically and socially engaged than they used to be and see the connections in their buying choices in a way they didn’t in the past, for example, their connection with protecting the environment or views on sweatshops. So your purpose is critical for them, and how your brand relates with them.

It’s also critical for you as a business because it should define why and how you make particular decisions about the directions you choose to go in and how you implement initiatives and those decisions. When your actions and stated purpose are in conflict, they create a schism that presents as a dissonance to your customer who then perceives your brand as somehow inauthentic. This causes a disengagement with the brand over time and a drop off in purchases, referrals and advocacy and must be avoided at all costs. 

Purpose runs through everything you do

Purpose should run through everything your brand does

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